State Farm® Insurance Agent Matt Valdez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kayla Sowinski
December 17, 2025
5
out of
5
rating by Kayla Sowinski
"Matt Valdez is probably the best insurance rep I have had yet! I have been under different insurance companies & policies and what makes him difference is him and his staff or quick to reply with answers, they educate you along the way, and go out of their way to make things like spending money a easy process and worth while."
We responded:
"Awe thanks Kayla! You're an amazing person and I'm so grateful to have you as a valued insurance policy holder in Tennessee! It's always a pleasure working with you and I truly value your business!"
Seiji Ayub
December 16, 2025
5
out of
5
rating by Seiji Ayub
"Happy to have joined the State Farm family today. Received exceptional support from ALEC, and managed to save roughly 100$ off my monthly bill now. Glad I swithed to State Farm. Alec is a professional with truly your best interests in mind."
We responded:
"I'm so glad you chose us Seiji! Thanks for the feedback on Alec, he really is awesome. Also, I enjoyed our conversation and the opportunity to meet you. You're a great guy and I look forward to taking care of your Washington insurance needs. Our policyholders really are like family to us, and I'm grateful you're here."
Lance Herdan
December 1, 2025
5
out of
5
rating by Lance Herdan
"Matt was knowledgeable and took a lot of time to go over my coverage. He answered all my questions and I could tell he was genuine and really cared. I was able to get my truck insured and a life insurance policy for less than I was paying for just the truck. I’m very satisfied with the service I received."
We responded:
"Thank you for the review, Lance! I'm so glad you chose us for your auto and life insurance needs. We're here for you anytime!"
Demetrius Jasper
November 22, 2025
5
out of
5
rating by Demetrius Jasper
"My nephew Alec is one of kind. Great customer services and always willing to assist. Thank you Alec 🙌🏽"
We responded:
"Thanks Demetrius! Alec really is great! He's definitely a valued member of our team. "
cris metz
November 6, 2025
5
out of
5
rating by cris metz
"Matt is a thorough agent that not only wants to insure you, but he wants to make sure you are insured properly. He made me forever customer when he showed me the possible losses if i didn't insure things with the right coding ect. He now has my business for my personal and my commercial and home. Highly recommend Matt and his team as they get back to you in a timely fashion and they are prompt and do what they say they are going to do. 100% 5* REAL CUSTOMER SERVICE Rating."
We responded:
"Thank you for reviewing our State Farm office Cris! We’re thrilled to know you had a positive experience with us for your business and personal insurance needs in Arizona; your satisfaction is our top priority! We appreciate you!"
Richard Branch
November 6, 2025
5
out of
5
rating by Richard Branch
"So not like all the other agents! Didn’t rush you trying sale this and that. Sound what you asked for and it was priced fairly for the times were in now. Very recommended"
We responded:
"We’re thankful for your feedback Richard! It’s our pleasure to assist you with your Tennessee insurance needs. If there is anything else we can do to help, please let us know! We're always here for you and value your business."
Gabe Dixon
October 31, 2025
5
out of
5
rating by Gabe Dixon
"Great for car insurance and professional staff"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Greg Spicer
October 30, 2025
5
out of
5
rating by Greg Spicer
"Extremely helpful for car insurance and life insurance. 🙌🏻 Nice and professional office in Hesperia / the High Desert area!"
We responded:
"Thank you for the kind review, Greg! I'm glad you placed your trust in us to help with your auto and life insurance needs. We appreciate you and are here for you anytime!"
Brian Stella
October 28, 2025
5
out of
5
rating by Brian Stella
"I loved the customer service and interaction with the associates"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Alecsander Ridgway
October 28, 2025
5
out of
5
rating by Alecsander Ridgway
"Amazing team"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Donavan Jackson
September 22, 2025
5
out of
5
rating by Donavan Jackson
"Amazing customer service got quoted an a policy in less than 15 minutes was on hold with GEICO over 2 hours was with them for years but they just gone downhill highly recommend switching also 200$ a month cheaper with same coverage anyone who has GEICO just switch already"
We responded:
"We’re thankful for your feedback Donavan! So glad we were able to save you money on your insurance and provide you with the service you expect and deserve! We're always here for you!"
Arlene
August 29, 2025
5
out of
5
rating by Arlene
"Alec was great help with my Auto Ins in every way!"
We responded:
"Thank you for your feedback, Arlene! Alec is awesome! I'm so grateful you put your trust in us to take care of your insurance needs. We're always here for you! "
Judy Manor
July 30, 2025
5
out of
5
rating by Judy Manor
"Benjamin Sikkens Posting, 5 Stars ? um NO, Sophia helped me out and i cannot give her enough stars, 5 stars thats just for how nice she is, for her service, 5000 STARS..... GREAT SERVICE, PROFESSIONAL, KIND, HELPFUL.... let le tell you, she has it together to help you. A GIANT THANK YOU SOPHIA"
We responded:
"Thank you SO MUCH for the honest review! Sophia is AMAZING and I'm so proud to have her on my team!! I'll be sure to thank her for doing a great job and for her valued service! These days, truly great customer service is hard to come by. We try hard to provide that and I'm so grateful to hear we were able to deliver! We appreciate you and look forward to taking care of your future needs, we're here for you anytime! "
Ralph David Rivera Sr.
June 26, 2025
5
out of
5
rating by Ralph David Rivera Sr.
"My agent was very patient and informative. He took the time to answer my questions and gave me an affordable quote . he explained all my perks and options so I fully understand all the aspects of my coverage. It was a satisfying experience . Good work guys!"
We responded:
"Thank you for your 5-star review and the great feedback, Ralph! I'm so grateful to have amazing policyholders like yourself. We strive to deliver a professional experience and also want customers to feel like they have a familiar friend to call when needed. We're so glad you chose us, you're valued and appreciated!"
Armando Medina
May 29, 2025
5
out of
5
rating by Armando Medina
"Alex was an awesome helpful agent especially for what predicament that I was in!!! I give him an A+ in my books...."
We responded:
"Thank you for taking the time to share your thoughts! I'll be sure to pass this great feedback on to him. We appreciate you choosing us for your Arizona auto insurance needs, we're always here for you!"
Andres Wolff
April 24, 2025
5
out of
5
rating by Andres Wolff
"Matt and his team are so knowledgeable and make you feel you couldn’t be in better hands. They got me the best price for auto, home and boat insurance. Highly recommended!"
We responded:
"Thank you for the review Andres! I appreciate your trust in us to take care of your insurance needs and value your business. We're here for you anytime!"
Nic
April 1, 2025
5
out of
5
rating by Nic
"Sophia was a wonderful woman to talk to she's a real good care of me and getting my insurance. Need more representatives like her very down to earth and personable. I believe Sophia deserves a raise Mr Matt . Thank you Sophia and you're a wonderful day"
We responded:
"Thanks for the feedback Nic, she really is great! I'm very proud of my entire team and we're honored you chose us to take care of your insurance needs!"
Haley Brown
March 28, 2025
5
out of
5
rating by Haley Brown
"Alec was awesome! Worked with me to get a car insurance rate that was in my budget. Super kind and personable!"
We responded:
"So thankful for your feedback, Alec really is amazing! I'm so glad that you chose our agency to take care of your Tennessee auto insurance needs! We appreciate you, Haley!"
Angie Rodriguez
March 10, 2025
5
out of
5
rating by Angie Rodriguez
"Very friendly very helpful very noligible 💯 satisfaction"
We responded:
"Thank you for the nice review, Angie! I'm so grateful you chose us to take care of your insurance needs. We're always here for you!"
Alisha Sauceman Poling
February 14, 2025
5
out of
5
rating by Alisha Sauceman Poling
"Sophia has gone above and beyond! Great service and she did all she could to get the best price possible!"
We responded:
"So great to hear, Sophia is amazing! I'm grateful you chose us for your Tennessee insurance needs. We appreciate you and are here for you anytime!"
Monica Filson
February 13, 2025
5
out of
5
rating by Monica Filson
"Sophia was a pleasure to work with and was able to save me a huge amount from my previous insurance company. I highly recommend this agency."
We responded:
"Thanks Monica! I'm so grateful for your feedback. Sophia is amazing and a valued part of our team, I'll be sure to share your feedback with her. We're always here for you and look forward to taking care of your Tennessee insurance needs for years to come!"
Frances Aguila
October 22, 2024
5
out of
5
rating by Frances Aguila
"I just wanted to say how thankful I am for working with Matt. Going through the claim process became a thousand percent easier once I started working with him. Matt got to the bottom of my claim and spoke with all the right people when I couldn’t. I would truly recommend him as an agent to anyone who is looking for someone who actually cares and helps you in the best way possible!"
We responded:
"It's my pleasure Frannie! We really do care for our customers and treat them like family. Being there when you need us and having your back to make life easier during a claim is what we are here to do! We're always here for you!"
Antoinette Stone
September 9, 2024
5
out of
5
rating by Antoinette Stone
"I’ve been with this office now 10 years and when I say, Matt Valdez‘s team is one of the greatest classy, humble people I have ever met not only do they make you happy as a customer they make you feel like your family so to anyone who needs insurance Run fast to Matt Valdez State Farm office so you can actually be treated like a person and get everything that you need to protect your family and property. Thank for being a great help to me"
We responded:
"Thanks for the amazing review Antoinette! You really made my day! It's been such a pleasure working with you over the years. I really appreciate you and I'm so glad you feel like family because it's our goal to treat everyone that way! You are family to us!"
Janet Frey
September 6, 2024
5
out of
5
rating by Janet Frey
"Called Matt today, to get a quote on our property in Oregon. He asked all the pertinent questions pertaining to the property and put together a policy that is now in place. Matt was courteous and knowledgeable, and made this transaction seamless and trouble free. Thank you for the great service."
We responded:
"Thank you so much for taking the time to leave a review! I appreciate you trusting me to insure your beautiful new home and autos in Oregon. I'm always here for you and value your business!"
Juan Ubau
August 7, 2024
5
out of
5
rating by Juan Ubau
"Arianna was fantastic, she really wowed me with her knowledge and her great customer service. Arianna is definitely a great asset to your organization and I wish there were more people like her to do the right thing for people. Thank you Arianna."
We responded:
"Thanks Juan! I really appreciate your feedback. Arianna is definitely an asset to my team, she's great! We strive to provide knowledgeable and fantastic service; it's so good to hear she was able to provide that to you. I'll be sure to give her recognition for doing a great job. Thank you for trusting us with your insurance needs, we're always here for you!"