Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Antoinette Stone

Antoinette Stone

September 9, 2024

5  out of  5
rating by Antoinette Stone
"I’ve been with this office now 10 years and when I say, Matt Valdez‘s team is one of the greatest classy, humble people I have ever met not only do they make you happy as a customer they make you feel like your family so to anyone who needs insurance Run fast to Matt Valdez State Farm office so you can actually be treated like a person and get everything that you need to protect your family and property. Thank for being a great help to me"
We responded:
"Thanks for the amazing review Antoinette! You really made my day! It's been such a pleasure working with you over the years. I really appreciate you and I'm so glad you feel like family because it's our goal to treat everyone that way! You are family to us!"
Profile photo of Janet Frey

Janet Frey

September 6, 2024

5  out of  5
rating by Janet Frey
"Called Matt today, to get a quote on our property in Oregon. He asked all the pertinent questions pertaining to the property and put together a policy that is now in place. Matt was courteous and knowledgeable, and made this transaction seamless and trouble free. Thank you for the great service."
We responded:
"Thank you so much for taking the time to leave a review! I appreciate you trusting me to insure your beautiful new home and autos in Oregon. I'm always here for you and value your business!"
Profile photo of Juan Ubau

Juan Ubau

August 7, 2024

5  out of  5
rating by Juan Ubau
"Arianna was fantastic, she really wowed me with her knowledge and her great customer service. Arianna is definitely a great asset to your organization and I wish there were more people like her to do the right thing for people. Thank you Arianna."
We responded:
"Thanks Juan! I really appreciate your feedback. Arianna is definitely an asset to my team, she's great! We strive to provide knowledgeable and fantastic service; it's so good to hear she was able to provide that to you. I'll be sure to give her recognition for doing a great job. Thank you for trusting us with your insurance needs, we're always here for you!"
Profile photo of serina Marie

serina Marie

July 19, 2024

5  out of  5
rating by serina Marie
"Arianna was super friendly and a huge help to getting me auto insurance. She was very informative and patient, and I got a super good rate that wasn’t even close to the other agencies I was calling! 10/10 recommend."
We responded:
"Thank you so much for taking the time to provide us a review! I really appreciate the feedback and will let Arianna know. She's definitely a valued member of my team! Thanks for choosing our agency to handle your insurance needs, we're here for you anytime!"
Profile photo of Kyle Nickum

Kyle Nickum

July 18, 2024

5  out of  5
rating by Kyle Nickum
"Matt and Carlos and other associates at this office are the absolute best. They treat us so well I'd never think of switching my insurance."
We responded:
"Thanks Kyle! You and your family have been great to work with over the years. I appreciate you all and am here for you anytime!"
Profile photo of Carolyn DeLeon

Carolyn DeLeon

July 17, 2024

5  out of  5
rating by Carolyn DeLeon
"I have been a State Farm customer for over 25 years… This year I moved and while I was looking for a new agent I was pleasantly surprised to discover Arianna who works for Matt Valdez. Not only was she knowledgeable and courteous she was able to help me save over a $100 a month by reviewing my policies and removing unnecessary duplicated coverage. She was very helpful in making this transition go smoothly from one agent to another."
We responded:
"Thank you for the nice review Carolyn! Arianna is incredible and I'm so grateful to have her on my team! We appreciate you and value your loyalty!"
Profile photo of Roasted Studios

Roasted Studios

June 25, 2024

5  out of  5
rating by Roasted Studios
"Carlos, Destiny and Ariana are fabulous, they are well informed, kind, helpful and educated me while answering all of my questions. Thank you so much"
We responded:
"Thank you for taking the time to review our office! We work hard to provide the best service to our clients, I'm grateful for this feedback and am blessed to have such a great team! I'll be sure to share this with my team and thank them for doing a great job! Thank you for being a valued client, we really appreciate you!"
Profile photo of M Klarin

M Klarin

May 28, 2024

5  out of  5
rating by M Klarin
"Matt’s a great agent, very helpful tries hard to get the best rates!!"
We responded:
"Thank you for taking the time to review us! We always do what's right and look for ways to provide the best savings and value to our customers. I appreciate you!"
Profile photo of Kevin Marolla

Kevin Marolla

April 30, 2024

5  out of  5
rating by Kevin Marolla
"Matt and his associates have always been kind and helped me understand every insurance questions I have. I’ve been a customer for over 7 years and will stay with him for as long as I live in a state he has rights to insure in. While being insured with State Farm I’ve had a few claims and Matt was able to make the claims process very smooth."
We responded:
"It's been really great working with you over the years Kevin, I appreciate you! "
Profile photo of Mary Thompson

Mary Thompson

April 24, 2024

5  out of  5
rating by Mary Thompson
"After 40 years with my auto insurer, I needed to find a new company. Ariana, at State Farm, was amazing! Incredibly knowledgeable, patient, friendly and professional. She made sure I understood everything about their policies and that my needs were being met with my new policy. I’m so appreciative of all her help."
We responded:
"Thank you for the kind feedback Mary, I'll be sure to let Arianna know she did a great job!!! We appreciate you choosing us to take care of your insurance needs, and value you as a policyholder."
Profile photo of Glen R Lively

Glen R Lively

April 17, 2024

5  out of  5
rating by Glen R Lively
"Professional"
We responded:
"Thanks for your feedback Glen! We value you, and are here for you anytime!"
Profile photo of Robert Hull

Robert Hull

April 12, 2024

5  out of  5
rating by Robert Hull
"Matt and his team have been helping me with insurance policy’s for quite a few years now, I am very pleased with the service, everyone is friendly and helpful. Also educational and are honest about what you really need and don’t need."
We responded:
"Thank you, Robert! It's always a pleasure to work with you. It's been fulfilling to watch you hit all of these great milestones in life, and to be the one you call to make sure all of your hard work is protected. You're appreciated my man!"
Profile photo of K Holcomb

K Holcomb

April 10, 2024

5  out of  5
rating by K Holcomb
"I've been a customer of Matt Valdez's State Farm Agency for several years now. I have multiple policies with him and I cannot speak highly enough of the wonderful customer service and communication he provides. Thank you."
We responded:
"Thank you so much! We appreciate the kind words as well as your loyalty to our agency! "
Profile photo of Jason Webb

Jason Webb

March 1, 2024

5  out of  5
rating by Jason Webb
"Fantastic service. Would recommend to anyone. Friendly and knowledgeable. Would give 10 stars if I could."
Profile photo of Kimberly Villarruel

Kimberly Villarruel

January 6, 2023

5  out of  5
rating by Kimberly Villarruel
"Matt is the best Insurance Agent I have ever came across! Never has it been so easy to apply for a new Auto Insurance, but Matt made it a breeze. He reached out via text with an amazing offer I couldn't reject and the rest was a quick phone call to get me all set up with my new auto insurance policy. Great customer service!"
Profile photo of Elisa and Josh Mitchell

Elisa and Josh Mitchell

November 9, 2022

5  out of  5
rating by Elisa and Josh Mitchell
"Matt and his team are amazing!! When we had to file a claim for our rental Matt was right there to walk us through it every step of the way. He was available to answer all my questions (and I have a lot!) and he got us taken care of. Couldn't recommend him more!"
Profile photo of bry reed

bry reed

May 5, 2022

5  out of  5
rating by bry reed
"I’m a new driver getting insured for the first time! This place is a very kind and friendly environment. I was helped by Carlos and he was the nicest and most patient agent. He helped me with all my questions and confusions and gave me a good and reasonable new driver price for insurance; along with helpful advice to help me along the way! I’m very confident in Matt and his team and I’m happy they reached out to me for affordable 1st time insurance!!"
Profile photo of Pokenate28

Pokenate28

February 6, 2019

5  out of  5
rating by Pokenate28
"Matt Valdez and his team are great. They have insured my parents for years and now insure me on my own. Always there for me, good rates, and great service. Highly recommended."
Profile photo of Susan Lee

Susan Lee

December 10, 2015

5  out of  5
rating by Susan Lee
"Matt really is great, he help me and my spouse get set up with auto insurance. it was truly a pleasure and when we buy our house we will get homeowners insurance as well. he was very friendly and was not pushy at all. he helped me feel comfortable and happy with my policy. thank you state farm"